Poly CCX 500 Microsoft Teams IP Phone

SKU: 2200-49720-019

$ 700 $ 526

Out of Stock
Best price guaranteed
Free simple returns
Free shipping on orders over $100
Manufacturer warranty included

Poly CCX 500 Microsoft Teams IP Phone


Poly CCX 500 provides an everyday solution for professional communications using Microsoft Teams. Designed for a native Teams experience, CCX 500 features a large capacitive touchscreen display oriented like a smartphone, providing users with a familiar, easy-to-use interface. Poly brings their legendary audio quality: Poly HD Voice and Acoustic Clarity. CCX 500 has an integrated Bluetooth 4.2 radio, so you can natively use a wireless headset. For wired headsets, the phone has a dedicated RJ9 port, plus USB and USB-C ports for plug-and-play headsets. It comes with a full-duplex speakerphone with premier noise reduction. The phone’s handset is hearing aid compatible for accessibility.

Poly CCX 500 seamlessly integrates with Microsoft Teams. Provision and manage the phone as part of your telephony fleet via the Microsoft Teams Device Portal. CCX 500 has two Gigabit Ethernet ports for lightning-fast, future-proof network connectivity. If you want to connect CCX 500 to Wi-Fi to enable wireless flexibility, Poly offers an Wi-Fi dongle (not included). Power CCX 500 via PoE or via power supply (not included).

  • Communications Protocol: SIP
  • Ethernet: 2x Gigabit, PoE
  • Headset: RJ9
  • USB: 1x USB-A, 1x USB-
  • Bluetooth: integrated 4.2
  • Display: 5″ 720×1280 capacitive touchscreen color LCD
  • Audio Codecs: G.711u/a, G.729AB, G.722, G.722.1
  • PoE: 802.3af Class 0, max. 13W
  • Power Adapter: 48V DC @ 0.52A, 25W (optional)

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address in Australia. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.